<h1>Volume Tour Operating</h1>
The Volume Tour Operating Division bundles the beach vacation and city trip business with the tour operator brands Hotelplan, Migros Ferien and vtours. The flight broker business in Switzerland and Germany is also part of this division. Thanks to the cross-border cooperation of the tour operator brands in Switzerland and Germany, the Hotelplan Group is well positioned for the future in a highly competitive environment, and the synergies presented means that customers benefit from excellent quality and outstanding service at attractive prices.

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Mio. CHF

857.6 employees

~220

offices

in Glattbrugg (CH) and Aschaffenburg (D)

Since 1935, the long-established Hotelplan brand has stood for high-quality beach vacations, city trips, cruises, and round trips at attractive prices. In addition to direct advice offered by the 69 Swiss branches, customers can access thousands of hotels and flights on the website and dynamically put together their individual vacation arrangements.

Migros Ferien offers vacation packages at extremely attractive prices. These include beach vacations, cruises, wellness offers, theme parks, ski packages and city trips. Cumulus points can also be collected and redeemed at Migros Ferien.

vtours is one of the leading online tour operators in the German-speaking market and offers dynamically packaged package tours and city trips. The worldwide portfolio is complemented by hotel-only, flight-only and transfer-only offers at the holiday destination.

Brands

COO Volume Tour Operating

Torge Petersen

As a family man, Torge shared his passion for travel with his children early on. While the children may have been more excited by...

As a family man, Torge shared his passion for travel with his children early on. While the children may have been more excited by the kids’ clubs rather than the fascinating cultures and landscapes in their younger years, the whole family’s travel preferences have changed as the children grew up. More adventurous journeys such as a safari trip in Namibia now get the whole family excited. On a professional level, Torge does everything in his power to create a working environment in which employees enjoy their work and can thereby develop their full potential.
Torge started his career in the tourism industry with a travel agent traineeship followed by business management studies. He then worked for various tourism companies in product management, marketing, sales and e-commerce. From 2010 to 2016, Torge worked at vtours as the Director of Product Management &amp; Sales. Following that, he moved to Berge&amp;Meer Touristik, where he led the department for circular tours and spa trips for almost three and a half years. From October 2019 to May 2023, Torge was the General Manager of e-domizil. Torge has been the Chief Operating Officer (COO) of Hotelplan Group’s Volume Tour Operating since July 2023.

Director Business Development

Katja Altmann-Renner

Katja Altmann completed her training as a travel management assistant at touristikboerse.de in Deggendorf in 2001. She then took over...

Katja Altmann-Renner completed her training as a travel management assistant at touristikboerse.de in Deggendorf in 2001. She then took over the management of the company's service centre for three years, after which she worked as Manager of Sales &amp; Marketing at touristikboerse.de. In 2006, Katja Altmann-Renner moved to travianet GmbH, where she first worked as Manager of Sales &amp; Key Accounts and after two and a half years took over as Head of Sales and became a member of the Executive Board. Her professional career took Katja Altmann-Renner to Hotelplan Group in 2012, , where she served in various functions as Senior Project Manager. At Hotelplan Suisse, she was Manager of Product &amp; Pricing Dynamic Tour, followed by the position as Manager of Production &amp; Contracting Shorthaul, Beach &amp; Cities. After working as Project Manager at Hotelplan Group, Katja Altmann-Renner held the positions of CEO at bedfinder (BF International Travel AG) and Director Projects &amp; Processes at Hotelplan Group ICT from 2016 to 2022. From October 2022 to June 2023, Katja Altmann-Renner was COO a.i. of Volume Tour Operating and in this function also a member of the Executive Board of Hotelplan Group. She has been Director Business Development at Volume Tour Operating since July 2023.

Director Contracting & Sourcing

Victoria Studer

After completing her training, Victoria Studer found her way into the travel industry in 2011 as a travel consultant for city trips at travel.ch. She...

After completing her training, Victoria Studer found her way into the travel industry in 2011 as a travel consultant for city trips at travel.ch. She then moved to TUI Cruises as a guest advisor before returning to travel.ch as a travel consultant in 2014. Further career stages led her to Hotelplan Suisse in 2015 as Co-Manager of Sales &amp; Operations Beach East and later as Manager Sales &amp; Operations Beach East, Lead Product Manager Beach Shorthaul, Head Ground Product Shorthaul and as Head Product Management. In 2021, she was promoted to Director Tour Operating Hotelplan &amp; Migros Ferien was member of the Management Team of Hotelplan Suisse. Victoria Studer has been a member of the Volume Tour Operating management team since April 2022. In December 2023, Victoria Studer took over the role of Director Contracting &amp; Sourcing at Volume Tour Operating.

Director Flight Management CH

Christian Kiser

After graduating from the Aarau School of Travel in 1993, Christian Kiser started as a travel consultant and later as a branch manager at...

After graduating from the Aarau School of Travel in 1993, Christian Kiser started as a travel consultant and later as a branch manager at Reisewelt AG. In 1996 he moved to Kuoni Ticketshop and took the role of Sales Manager. While at Kuoni he subsequently held various positions including Head of E-Commerce. During this time, he completed training as a certified tourism expert at the International School of Tourism in Zurich, as well as training as a project manager. In 2009, he joined HitchHiker GmbH as Product Manager Booking Engines before starting as Manager Web Competence Center at Hotelplan Suisse in 2010. In 2011, he then moved to Hotelplan Group as Senior Project Manager, where he was most recently Director E-Business &amp; Frontends. In 2021, he returned to Hotelplan Suisse and was responsible for Flight Management as Director and was a member of the Management Team of Hotelplan Suisse. Since April 2022, Christian Kiser is Director Flight Management CH and a member of the management team of the Volume Tour Operating division.

Director Tour Operating Hotelplan & Migros Ferien

Sebastian Kickmaier

Sebastian Kickmaier completed his travel agent training at TUI from 2006 to 2009. He worked...

Sebastian Kickmaier completed his travel agent training at TUI from 2006 to 2009. He worked as a travel consultant there until 2011. He then switched lanes to Hotelplan Suisse, where he held various roles in the Beach Shorthaul division. In 2014, Sebastian Kickmaier took on the role of Manager Direct Sales and was responsible for direct sales and the online travel shop for four brands. In 2016, he was promoted to Product Director Dyna &amp; Package. From 2018 to 2019, Sebastian Kickmaier also got his Master’s degree in Business Administration whilst working, which he completed with an MBA from the University of Rochester (USA) and an EMBA from the University of Bern. In 2019, he joined the travelhouse brand as Head travelhouse Asia, Africa, Arabia &amp; Indian Ocean. In 2020, Sebastian Kickmaier was promoted to Director Tour Operating travelhouse. In April 2024, he moved to Volume Tour Operating at Hotelplan Group and took on the role of Director Tour Operating Hotelplan &amp; Migros Ferien.

CEO vtours GmbH

Sabine Jordan-Glaab

After completing her training as a travel agent, Sabine Jordan-Glaab worked for eight years at the German Travel Agency, mainly in the area...

After completing her training as a travel agent, Sabine Jordan-Glaab worked for eight years at the German Travel Agency, mainly in the area of events. As a project manager, she organized incentives and events at TUI RC. As a sideline, Sabine Jordan-Glaab completed her training as a marketing business administrator and switched to online retailing in 2003. While at the consumer electronics supplier redcoon in Aschaffenburg, she was responsible for the marketing department and expanded her knowledge of online marketing during this time. Since 2011, she has returned to tourism to further develop the tour operator brand vtours as Head of Marketing. Since 2015, the area of sales has also been part of her remit. In April 2022, Sabine Jordan-Glaab was appointed CEO vtours GmbH. In this role, she is member of the management team of the Volume Tour Operating division.

Director Flight Management D

Jac Almpanis

Iakovos Almpanis completed his training as a travel agent at Reisefieber Reisen in Aschaffenburg in 1995 and subsequently...

Iakovos Almpanis completed his training as a travel agent at Reisefieber Reisen in Aschaffenburg in 1995 and subsequently continued to work for the company as head of ticketing. In 1996 he moved to McFlight Flugvermittlung as head of flight reservations. From 1999 to 2003 he was Consultant &amp; Trainer Key Account at DCS-Merlin GmbH. In 2004, he moved to Exandas Travel Masoutis Group in Thessaloniki (GR) as Office Manager, before taking on the position of Head of Marketing &amp; Sales at the Greek car rental company Ride &amp; Drive Vlachopoulos in 2006. In 2009, he moved back to Germany where he started as Team Leader Flight Department at vtours. In 2013, he was appointed Head of Flight/Process Management for the vfly brand. Since April 2022 he is Director Flight Management D and member of the management team of the Volume Tour Operating division.

The Hotelplan Group bundles its beach vacation and city trip business under the Volume Tour Operating segment. 